CB vs CVB – what is the difference between the tasks and roles of European and North American convention bureaux? [publication]


Purpose – The purpose of this paper is to analyse the divergence between the tasks and roles of
convention bureaux (CB) in North America and Europe.

Design/methodology/approach – A survey among 55 CB’ managers was conducted. A total of 75% of
respondents represented institutions operating in European cities, 25% – in North American ones. This
research mainly focused on managers’ opinions about the importance of tasks and roles performed by
CB and the degree to which the institutions manage to fulfil them. Therefore, importance-performance
analysis was used in the study. Czytaj dalej

Zwykły wpis

Kalendarz międzynarodowych konferencji turystycznych 2020

W 2020 roku odbędzie się około stu konferencji naukowych związanych z turystyką. Kalendarz konferencyjny rozpoczyna się już za tydzień w Seulu, a kończy – jak w poprzednim roku – w nowozelandzkim Queenstown. Wśród nich znajduje się konferencja Historical Cities 3.0, która odbędzie się 11-12 marca w Krakowie. Wszystkie konferencje na liście mają międzynarodowy charakter, trwają dłużej niż jeden dzień oraz publikują call for papers, a więc udział w nich jest otwarty. Do zobaczenia podczas obrad! Czytaj dalej

Zwykły wpis

Kalendarz międzynarodowych konferencji turystycznych 2019


W 2019 roku odbędzie się ponad 90 konferencji naukowych bezpośrednio bądź pośrednio skoncentrowanych na tematyce turystycznej. Obejmują one zarówno osadzone ściśle w danej dyscyplinie warsztaty, jak i międzydyscyplinarne kongresy. Tematy, jak przystało na interdsycplinarny obszar badawczy, wskazują na globalny, a nawet ponadglobalny zakres wiedzy. Czytaj dalej

Zwykły wpis

GAHP Effect: Urban Synergy on the Meetings Market

dubai-pixabay-cc0 creative commons

Cities run business with associations through bidding for meetings and events. Global Association Hubs Partnership (GAHP), a network of metropolises formed by Brussels, Dubai, Singapore and Washington D.C., bids for more – the associations’ headquarters and regional offices. Czytaj dalej

Zwykły wpis

Contemporary roles of convention bureaux [report]

Foreign literature is paying more and more attention to convention bureaux (CB), yet  stress is mainly put on Northern American entities [e.g. Getz, Anderson, and Sheehan 1998; Morrison, Bruen, and Anderson 1998]. A number of publications present various roles that CBs can perform in cities and local meetings industry. These include for example the function of [Wang 2008]:

  • destination/community marketer/promoter,
  • destination image/brand developer,
  • industry coordinator,
  • advocate/supporter/facilitator of tourism projects,
  • economic driver,
  • builder of community pride,
  • partnership/alliance builder,
  • destination planner/manager,
  • destination product developer.

However, it has not been pointed out yet which of these roles should prevail over others, which means that it has not been stated what roles should be CBs’ priorities. In addition, it has not been determined whether tasks and roles will be the same for each CB or whether they will differ for example depending on the extent to which local meetings industry will be developed and how long a particular CB has been functioning in it.

With reference to the above, a study was carried out with the following research subject in mind: what is the relationship between the roles played by a CB and competitiveness of cities in the international meetings market? In this case, competitiveness was measured based on the number of international meetings according to an ICCA ranking (International Congress and Convention Association). The aim of the project, in turn, was to find what roles CBs play in local meetings industry divided into institutions operating in cities with a varying degree of competitiveness. The study conducted enabled identifying tasks and organizational solutions which should help raise city competitiveness in the meetings market. The project was carried out on a sample of 73 CBs operating in ICCA ranking cities between May and September 2016. Analysis focused on tasks performed by those CBs. Czytaj dalej

Zwykły wpis