Contemporary roles of convention bureaux [report]

Foreign literature is paying more and more attention to convention bureaux (CB), yet  stress is mainly put on Northern American entities [e.g. Getz, Anderson, and Sheehan 1998; Morrison, Bruen, and Anderson 1998]. A number of publications present various roles that CBs can perform in cities and local meetings industry. These include for example the function of [Wang 2008]:

  • destination/community marketer/promoter,
  • destination image/brand developer,
  • industry coordinator,
  • advocate/supporter/facilitator of tourism projects,
  • economic driver,
  • builder of community pride,
  • partnership/alliance builder,
  • destination planner/manager,
  • destination product developer.

However, it has not been pointed out yet which of these roles should prevail over others, which means that it has not been stated what roles should be CBs’ priorities. In addition, it has not been determined whether tasks and roles will be the same for each CB or whether they will differ for example depending on the extent to which local meetings industry will be developed and how long a particular CB has been functioning in it.

With reference to the above, a study was carried out with the following research subject in mind: what is the relationship between the roles played by a CB and competitiveness of cities in the international meetings market? In this case, competitiveness was measured based on the number of international meetings according to an ICCA ranking (International Congress and Convention Association). The aim of the project, in turn, was to find what roles CBs play in local meetings industry divided into institutions operating in cities with a varying degree of competitiveness. The study conducted enabled identifying tasks and organizational solutions which should help raise city competitiveness in the meetings market. The project was carried out on a sample of 73 CBs operating in ICCA ranking cities between May and September 2016. Analysis focused on tasks performed by those CBs. Czytaj dalej

Competitiveness of Polish cities in the international meetings market [publikacja]

Natalia Piechota, Piotr Zmyślony

Abstract: The international meetings industry has become very challenging from the destination managerial point of view. There has been an increasing number of cities bidding for international meetings and events. To be successful, they should meet strict criteria set by associations and other institutions acting as meeting hosts in bidding processes. Therefore, the aim of the paper is to assess the potential of Polish cities for competing in the international meetings market. A desk research was conducted to analyse critical resources divided into four dimensions: meetings industry, economic, tourist, and green. On the basis of this research, the overall index of competitiveness and the classification of cities was identified. Moreover, cluster analysis was used to recognise which cities have a similar potential in developing the meetings industry. The results show that the most competitive Polish cities are Warsaw and Cracow.

Keywords: Cities, cities’ competitiveness, international meetings industry, convention bureau, Poland.

Piechota, N., Zmyślony, P., (2016). Competitiveness of Polish cities in the international meetings market, in: F. Dias (ed.), A pathway for the new generaton of tourism research ­ – Proceedings of the EATSA Conference 2016, APTUR – Associação Portuguesa de Turismologia, 119-131 [PDF].

The impact of convention bureau’s activity on transaction costs in the meetings industry – a theoretical approach [publikacja]

Natalia Piechota

Abstract: According to M. Porter’s (1990) competitive advantage of nations approach, destination competitiveness is based on competitiveness of local industries. Because of dynamic development of the meetings industry in recent years, this industry can be a way of creating city competitiveness. According to neoinstitutional theory, being successful in this field depends largely on the height of transaction costs in the industry and on a convention bureau’s activity. This organisation can be treated as one of city’s resources and it helps to use other resources in more effective way, which can also influence city competitiveness. Therefore, there is a question: what is the influence of a convention bureau on transaction costs in the meetings industry and thereby on city competitiveness? The aim of this paper is to recognise the transaction costs in the meetings industry and to examine the impact of a convention bureau on reducing them. This institution can reduce transaction costs by playing several roles, especially by being an agent of a city. The investigation based on a literature review is a first attempt in further research.

Key words: convention bureau, meetings industry, transaction costs, city competitiveness

Piechota, N. (2016). The impact of convention bureau’s activity on transaction costs in the meetings industry – a theoretical approach, Working Papers – Faculty of International Business and Economics, Poznan University of Economics, 2016/1.